Aleko 12x10 Moroccan Style Semi-Cassette Motorized Patio Awning, Remote Control Electric & Manual Crank, LED Lights, UV-Protected Fabric Canopy Shade - Silver Gray

I have only had this 12x10 awning installed for about a month now, but only time will tell on how durable it is. It is very well made and looks great. Assembly was a little challenging, but with the video, I was able to get it assembled and installed. It was a missing center support bracket and customer service was great at getting me the parts.

UPDATE: nothing has changed from the below. Aleko has no solution for the problem yet they won't give me a refund. They sent a new spool (which is not the problem) and a new front bar (which is bending bc of the problem, so this new one will just bend too since the problem is not, and cannot, be fixed. I'd give zero stats if I could. AVOID ALEKO. This review is for the 16 x 10 awning with the half-cassette covering. This is specific to the half-cassette option, but not the one without the half-cassette (which is a covering for the awning canvas when it is retracted to protect it from the elements). The spool which the awning canvas wraps around when retracted sags in the middle due to lack of support in the middle. This causes the canvas to gather & bunch up as it retracts when closing the awning. This, in turn, creases the canvas as it rolls up and creates tension towards the middle, and this causes the end-frame to bow upwards (bend up) and creates tension on the arms, so the unit cannot be fully closed. I have worked extensively to attempt to resolve this with Aleko customer support, and while they have been responsive, the suggested resolutions to the problem have been ineffective and has taken over two months (so far). According to Aleko "the sagging could be caused by lack of a center support"...but, "since this is a half-cassette model it does not have a center support roller." They instructed me to adjust the pitch of the arms to compensate for it and/or to re-roll the canvas around the spool to tighten it up, but neither of these fixes made any difference (nor did any other suggestions made by Aleko). It is very clear to me (and I have a mechanical engineering background), that something to support the center of the spool would help, but it seems that the half-cassette version does not allow space for the center support that they provide for the non-cassette version. It makes me think that the half-cassette version should not even be offered for sale. Buying two smaller (like 8 foot awnings) with half cassettes would be the work-around for this, since those spools are shorter and would not require center support. I will provide a picture that shows the sagging, if I can. I am in the process of attempting to return it for a refund since the problem cannot be resolved and this product has a clear design flaw. I will update this after I work with Aleko on a refund or at least some money back on my purchase, which I am only willing to accept because it was such an effort to install it and has taken two months of back & forth with Aleko to try to fix it. Quite an investment in my time and effort, which I would hate to go through again, and taking it down and repacking it will be no easy task.

This awning isn't the most expensive, but it is a good value. It works well, and 13' X 10" model seems to be well designed. If you buy this item, be sure to watch some of the videos on line.

This awning did what I wanted it to do, add additional shade to our back deck. Like other reviewers I did have to read the installation instructions many times to wrap my head around the assembly steps. Things like "left facing motor" is a right hand mounted motor not a left hand mounted motor. The 16X10 is heavy, too heavy for two people to install safely IMO. I rigged up a lift system using tiedown straps and a tall ladder which helped to take some of the weight off. I took one star off because there is an issue with the semi-cassette models. There is no center support for the roller tube which causes it to drop in the middle making the awning canopy "walk" to the middle when rolling up. This casuse the middle to roll up faster then the outer edges resulting in the front support bar bending. For now I have the up limit switch set so it doesn't roll all the way in. I will be addressing the problem with customer support. Aleko needs to design a center support fix and send it to those of us who purchased semi-cassette models. A small support roller in the bottom of the center cassette would fix the issue. The other non-cassette models do not have the issue due to a center support roller for the canopy tube. Overall we are happy with the awning and hope to get many years of use from it. The LED's are brighter than expected. There are two settings: dim and bright and on bright my deck is lit up. The LED's are a nice touch. We considered a Sunsetter awning but they were way too expensive. The Aleko awning was well in our price range and my skill set to assemble and install.

I purchased this as a present for friends of mine and had it delivered directly to their house, asking them to notify me when it arrived so that we could get it assembled one day then mounted, adjusted and working the next day. I was extremely impressed with quality of ALL components, I think the only plastic parts were the awning end caps. I was originally concerned when ordering, that the cassette may be made of plastic, but was pleasantly surprised to see that that was heavy duty aluminum also. The assembly and installation went quite smoothly (make sure that you stay strictly to the assembly order in the instructions) and had it assembled, mounted and operating in 4-5 hours from the FedEx delivery (that's with an hour rain delay). I was very pleased with the quality, ease of assembly, ease of mounting, ease of adjusting extend/retract limits an ease of adjusting the pitch/angle. As an extra note, since the remote uses 433Mhz radio signal, I can program it into my Broadlink IR/RF hub and control everything with Alexa. Thank you guys so very much for making this one of the best online purchase experiences I have encountered (and I've made thousands). You can be sure that I will be back for future purchases and will be recommending to others. Very Many Thanks, Micah Stimpson

it is a little bit of work to assemble

good