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Wow! We have a venue and this tiny ice maker is incredible! We can bag two 10-lb bags of ice to freeze in a few hours for our wedding guests - highly recommend a water pump to connect to your drain if it's above ground level as it's not designed to keep the ice frozen (which is preferable for us). This is one of our most treasured purchases, it's compact, easy to set and really gets things done, for the price and the quantity of ice it delivers, it is an amazing unit.

Amazing fast delivery, this ice maker was very reliable for our small restauraunt and suprisingly well working Great!

had it for a couple months, excellent machine,

Perfect for our lifestyle. Makes plenty of ice, not noisy after the initial few cycles. I use the thinner ice setting which makes it easier to break the sheets. I built a small platform to raise the icemaker about a foot and I also bought a small sump pump which sets under the platform and transfers the drain water to our laundry room sink.

This product is certainly "easy to install". I put that in quotes, since you need a water line coming in, and a drain line going out. It's very easy, in that it just plugs into your power outlet (no hard wiring), but if you aren't particularly handy you might need a plumber to run those lines for you. But it's not a complicated install either way. Some things to note, and none of these are 'knocks' on the Euhomy, this is the way all ice makers in this category operate, but if you're just getting one for the first time for your house, maybe you didn't know. 1) The bin where the ice is stored is just a bin. Ice in there will slowly melt over time. Only the part of the machine where the ice is made is chilled. This is probably a good thing for you. It makes this product much more affordable, and it is friendlier to your electric bill. 2) You need three things - a power outlet (regular 110V), a water line coming in (same as your refrigerator's ice maker needed), and a drain line coming out - remember that bin? When ice melts, it becomes water. That will pool on the floor, or you can run the line and remove the water. Do that. ;) In my case, we installed it in our garage. It's not obnoxiously loud, but if you put it in your kitchen, you WILL hear the condenser come on as it's making ice. It sits about 6 feet from our hot water heater, so we had a relatively easy install, we had a guy tap that water line for the heater, and run it also to the Euhomy. Voila, ice coming in! We installed a water filter in between the water line and the ice maker, because filtration! For the drain line, there was no way to get it safely outside my garage floor without a condensate pump. All ice makers like this rely on a gravity drain. If the drain line runs DOWN, gravity will ensure the water leaves. The further you run that line, the less likely you can keep it sloping downward. So any local big box hardware store will sell for under $100 a water condensate pump. Run the line to the pump, and then from the pump to a place where it's safe for water to go, and you're good to go. Our line from the ice maker to the pump is a downward slope, and the pump has a float, then when it floats that means enough water is in the unit, and it pumps it out of our house. Get a good pump, the cheap ones fail relentlessly. Our same plumber ran that line right next to where the water heater's exit line was, drilled a small hole, and boom - all my melted ice water flows safely to the grass outside my garage. One last thing... I'll say it again. If you need a condensate pump, buy a good one. The first one we had died really quick. The cheap ones are very cheap, and being in the garage didn't help (the motor overheated). We knew it failed right away, there was puddle of water on the floor one morning, and the unit was very hot. It had a small fan near the power supply that burned out within a month of installation. I bought a much better pump, and have had no problems yet. It also has a float-less design (one less thing to get 'stuck') and lots of indicators. Don't spend $400-500 on a ice maker, and possibly $200-400 on a plumber and then stick a cheap pump in there. Get a good pump if you need it! Because it's in a garage, and because that garage is in South Florida, I did use the timer feature to let it "freeze" ice longer. I have it set to +4 - which basically means it freezes the ice an additional four minutes before dropping it in the bin. The ice was a little to "soft" with some unfrozen water in the middle of the cube otherwise. Depending on where your ice maker is, you might not need that drastic an adjustment. It still makes ice really quick and really often. The ONLY other quirk is... it's rainy season in Florida. We get a lot of thunderstorms, and our power likes to blip out for a minute or two sometimes. This unit will NOT turn itself back on. So some morning I walk in, and the bin is less than full because the power in the house went out briefly. Push the power button, reset my timer to +4 and I'm good to go. I wish it had an auto-power feature to turn itself back on. I may add a small UPS to avoid the power interruptions, and to prolong the life on the unit.