Philips Water Station, Hot & Ambient Filtered Water Dispenser, 2.2L Capacity, 6 Temperature Presets, Touch screen, UK Power Plug

EDIT: I HAVE HAD TO RETURN THIS FOR SAFETY REASONS. Steam repeatedly sets off the touch screen. Annoying when it stops the flow halfway through, terrifying when it starts the flow up again randomly because it takes 30sec for the screen to auto lock and there's no manual override. MY ORIGINAL REVIEW: The things I love about this machine: Functionality is pretty intuitive Capacity is great Heating capability is decent Things in not so keen on: Speed of dispensing It's a bit noisy when dispensing The indication beeps are annoying It's very demanding I know that last one seems odd, but when the descale indicator comes on you really need to pay attention to it. In hard water areas this could need doing more often. I'm in a very hard water area, I have an inline filter on my tap but even in combination with the filter in the machine, I'm still having to do it every 3 weeks or so. It takes 120g of citric acid every time. I've noticed that as soon as the descale indicator comes on, the machine starts to get a little strange in functionality. It can stop dispensing fully, and it beeps a lot more. Pay close attention to the part of the instructions that says to keep it ventilated. Otherwise steam can condense on the outside of the display. At worst it can activate the machine without human intervention at best it causes a lot of beeping if the screen has managed to lock like it's meant to. Even with clear space around mine, I've still needed to add a bandana made from a thin muslin cloth. Otherwise it yells at me constantly after use and has reactivated a couple of times. The screen only stays active for 60 seconds after being unlocked, but that can be enough. I change the cloth when I do the descale. So, on the whole I really like it. It's the best dispenser I've owned or used, and the filtration is great. But it seems to need a natty little fashion item to make it less annoying (or potentially dangerous).

Not 100°, but hot enough for tea, so I'm happy. Controls are easy, easy to fill, holds large quantity of water, much safer than pouring a kettle, looks OK, footprint not much more than standard kettle, quiet operation (although beeps when completed).

We have had this product for 9 months now and it is in daily use so can elaborate on pros and cons. Pros: -quick water on demand -choice of temperatures and volumes of water -no need to lift up a heavy kettle, just stand the mug underneath - most of the mugs fit - even the massive 520 ml LEGO one -easy to have filtered water already built-in with the water supply and boiler at the same time Cons: - the Philips logo seems to fade with time as the steam affects it (does not bother me that much, just an observation) - we went away twice for around 10 days each time and left water in the container. It seems green algae started gathering more often since then in the bottom corners and the little space where the black little bit is inserted - I use the 999 ml setting very rarely, but on couple of occasions it just kept going to over 2 litres when I was filling up a large saucepan so would be careful there and keep a watchful eye. Sometimes there is slightly less or more volume in the lower settings, but not a big difference - it takes a while to dispense the water if you need bigger amount for cooking as the stream is small and slow, then you would have to probably refill the tank halfway, etc. Easier to just boil in the saucepan on the cooker and then place whatever you cooking in that boiling water -the descaling indicator shows up quite soon after scaling, I tend to ignore it for a bit and then descale - the cold water is lukewarm, especially after dispensing hot water and it will be room temperature anyway. I tend to always have some ice cubes in the freezer if want a glass of cool water on the hot day Overall I am happy with this device and it makes life easier for people who like their cuppa.

AVOID AVOID AVOID......Stay clear of this product. £137 paid and it started playing up after 7 weeks. I have to put the whole thing in a tub as it spills all over the work top and floor. Cant send it back as its only a 30 days refund lol. Should be 12 months. Im going to post it all over Facebook youtube to make sure this product is not brought by anyone. Even amazon won't help. £137 wasted. AVOID AVOID AVOID...

Absolutely love this. Easy 1 cup teas on demand: push button and come back in 2 minutes to add milk. We refill with a jug so rarely remove the water canister. The descale function does not seem to always run to its end, but then it is just a matter of run a full tank with descaler and then another full tank without, so not complicated to do even without digital hand holding. Uses about the same counter space as a kettle but more versatile , more energy efficient, and less noisy. Is the water 100 degrees when set to 100? I don’t know but I do know that it makes just as good, maybe better cup of tea as the kettle did. No build up of limescale means that every cup is clean and without bits. Plenty fast enough for us. Any wait is less than the wait for a kettle to boil. Lower temps for nighttime mint tea means can drink them right away, so that’s less waiting right there. My previous kettle is still in the cupboard just in case, but haven’t had it out once since this little machine arrived.

I have serious dexterity problems so have been using a Breville Hot Water Dispenser for years, until it gave up the ghost. I find filling with a small plastic jug much easier and less faffing about, so use the same filling method for this new machine. Obviously I have no idea as to its longevity so my comments on its current usage. Some complain about keeping water level - I don't find this a problem. After initial set up and some usage, I simply add 500mls to 1 litre to keep above the required minimum but rarely fill to max. since I take a guess as to how many cups/mugs etc. I shall be using that day; one can always add more. Just lift the back lid, fill using a small jug not exceeding the required level, and away you go. The Lock Button is used to turn on the actual machine, assuming you've already plugged into the main socket. Choose whatever and then one needs to press the Lock Button and then the Start Button. If you are an adult you may think this is time wasting but it only takes a second and the idea is that it is meant to be a safety feature especially with inquisitive fearless children investigating every nook and cranny. Personally I would not let any young child under the age of say eight use this. Not because it is dangerous but because children forget dangers. You need to keep your hands away whilst hot water is being dispensed as obviously there is some steam. I have a bean to cup coffee machine. If my drink from that turns out too strong I now use this machine to add extra water at 70degrees. The smallest amount dispensed is 150ml but press the Stop/Start button almost immediately to stop the flow if you want less water; it takes a couple of seconds to stop dispensing so you need to be alert as to when to press the button. I say press buttons but in fact they are touch screen type buttons. - Sometimes I use instant coffee when in a hurry - for this I use 70 deg (for powdered milk) adding instant coffee plus I use dried skimmed milk powder. I find this makes a good cup and drinkable almost from the word go. I dithered over the expense. Now that I have it and have used it for a week or two, I would not be without it, even with the cost of the filters. - My view is that if one is on medication pumping all manner of stuff into one's body and watching what foodstuffs one eats in order to eliminate a lot of toxins, why would we not wish to eradicate pollutants from our water. The filters catch plastic particles, which some others do not. If plastic is bad for marine life in the ocean, then it's bad for me. - Hope my musings are of some help to others. UPDATE I couldn't live without this now; I have a very expensive kettle that now never gets used. Using a plastic jug for lightness, I fill it every morning. Sometimes need to top up during the day since I now use it for everything that needs water. I choose 40 degrees for water that needs adding to my bread machine; 70d for anything instant/powdered milk; herbal and green tea 80 or 90. I use 100d boiling for making jellies. When I see those Quooker adverts that dispense water from boiling to cold I get the shivers - they seem dangerous to me - anyone slightly forgetful ... and who knows what could happen plus they are so expensive. This Phillips model does everything that does apart from cold/ice cold. It does ambient (around 19-20). There is a more expensive one that does Ice cold as well if you are willing to splash out but this suits me fine, and is safe when used as per instructions. I shall never go back to a kettle. Obviously if there are more than two of you, the disadvantage is that you would bed constantly topping up the water. Our water is very hard and the taste is not brilliant so the added expense of filters is well worth it.

We bought this after the other make broke after 6 months. I bought the original because I drink single cups of tea throughout the day and I’m sick of boiling the kettle. I had a smart kettle before that you could turn on from your phone and knew when you were coming home so it would be ready. I had that for nearly 10 years. So going back to stamping arms waiting for the kettle to boil was incomprehensible. The app kettle company went bust so the app stopped working so it was in effect just a £150 kettle that over boiled and didn’t turn off. The first water station heater thing was great but I always forgot to turn it off so flooded my counter regularly but then it completely stopped working. Amazon kindly took it back I then tried some others and all of them were rubbish We then settled on this one. Yes out was expensive. But honestly it’s perfect. Multiple cup sizes for thermos cups, tea cups, mugs. Or just continuous flow We took out the massive water filter. The concept is ridiculous. It takes up half the tank and you have to fill that and then wait for it to drip through the filter which takes ages. And they’re also super expensive We have a filter water dispenser on our fridge so we just took the water filter out. It nearly doubled the capacity. It’s VERY quick and so far the water is coming out steaming and it makes a great cup of tea Highly recommended

Brought this to replace an Aqua Optima that had failed. Since my previous water heater was on the large size I was looking for something that wasn't too much smaller than it. Firstly the good bits, the controls are quite neat and easy to use, it has the same preset temps and cup sizes my old heater had. It produces the water at a good temp and is not too loud compared to some machines that I have used before. The filters are Brita compatible so you should be able to find some cheap deals on non-phillips filters. Now for the bad parts, sometimes the quantity of water dispensed can be a bit off. This seems to be more noticable when dispensing larger amouts of water. The drip tray is quite small compared to some other models and I have trouble getting some normal mugs to stay on it. It lacks any height adjustment as well but this is not a real deal breaker since it is a smaller machine. The biggest annoyance and one I think is a very questionable thing is the low water cut off. The machine will stop dispensing at a set level which leaves 300ml in the water tank that you cannot dispense. I'm pretty sure I brought a 2.2L machine but that is questionable marketing since I can never use that much water even when it is in the water tank. So, this is actually a machine with 1.9L of usable water tank. It is worth noting that the minimum water level marked on the tank is at the 500ml mark so it isn't even set to the minimum level apparently. This makes the machine rather overpriced for the usable capacity and I would not have brought it if I had known that the full capacity was not usable. Every other water dispenser I have owned have always had low water cutoffs far closer to empty than this does.