I've connected an ide drive to my pc with this unit, it's showing up but I can't access the drive? Any advice would be welcome.

The IDE drive must be configured as a slave and not as a master. If the IDE was the only drive in you previous set up, then more than likely, the jumper settings on the hard-drive have configured it to a master drive. Either in the users' manual, or a decal on the side of the drive, there should be a diagram indicating the pin/jumper position for a slave drive.

Any software provided?

Hello, This product has an additional feature - the OTB function (one-click backup function), you must now install the OTB software on your computer before using this feature. The product's instruction manual has detailed instructions. The listing description of the product indicates the download link of the OTB software. The downloaded file is a compressed file, which can be installed and run after decompression. Note: OTB software cannot be installed properly on iOS computers.

Does the seagate barracuda 7200.12 work with the docking station as only getting a red flashing light and nothing else cheers

Hello, Thank you very much for your feedback and support of our work. We're sorry that this issue has troubled you. The blue indicator light does not light up to indicate that there is a problem with the connection of the product, It is possible that the USB data cable or the USB port is abnormal or defective. It is also possible that the hard disk itself is abnormal and cannot be read. Solution: 1. Unplug the hard disk first, and connect the product to the computer normally without inserting the hard disk. - If the red and blue indicators are always on at this time, it means that the blue indicator does not light up until the product is inserted into the hard disk. It is inferred that the hard disk should have a problem of poor contact or abnormal reading. Replace a hard drive and try to reconnect it; - If the red indicator lights are always on and the blue indicator light is off at this time, it means that there is a problem with the connection between the product and the computer. If possible, please change a USB cable, or change a computer/a USB port and try to reconnect. 2. If the above operations can not solve the problem, please contact us through Amazon order, we will further provide you with after-sales service. Thanks! Kindest regards!

Material	Plastic
Item weight	246 Grams
Memory storage capacity	64 GB
Compatible devices	Desktop, Hard drive, Laptop, Smartphone, Tablet
Hard disk form factor	3.5 Inches
Max number of supported devices	5
Data transfer rate	480 Megabits Per Second
Manufacturer	Tccmebius
UPC	742500084882
Product Dimensions	18 x 11 x 10 cm; 246 g
Item model number	TCC-S862-UK
Series	TCC-S862
Operating System	Android, Linux, Windows, iOS
Are Batteries Included	No
Item Weight	246 g
Guaranteed software updates until	unknown

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