Workforce® Pro WF-4820 Wireless Color Inkjet All-In-One Printer, Black, Large

This is the second Epson product that we have owned. The previous model was still working after 8 years of dependable service when we replaced it. We tried to move up to an Eco Tank model that we purchased locally. The unit would not connect to our wireless network, so we returned it to the store and purchased this model from Amazon. The overall quality of the output is just as good or even a little better than our old model. This unit is quite a bit faster that our old unit. The unit was also reduced by 34%, making an excellent buy. The jury is still out if it will be good in the ink usage department. Our old unit seemed to need a new cartridge every other week, I would purchased this model again,

I have never posted a seriously negative review of a product in the past as I try to work with the manufacture to fix their product problems and keep the customer happy. However, after prolonged attempts at resolution with this products issue I have to post something to show my frustration. The company has horrible customer service and does not support its flawed product, so I need to warn other potential customers to avoid my expensive mistake and seek a different manufacturer to purchase your printer and your ink. I bought this printer in December of 2021. It initially worked fine. I left on a vacation in July and returned in August to a long list of items to complete with close deadlines. Many required me to use my printer. Unfortunately, when I turned on my computer, I chose to update the software for the computer and for the printer (automatic requests that I clicked yes on – bad mistake). Once the printer software was updated it rejected the ink in my printer (which has worked previously and was Espon brand). Given very tight deadlines I called all over town and found some new Epson ink 20 miles away. I bought it and returned. The printer rejected the new yellow ink. I called customer service asking for help rolling back my printer software so I could finish my job and was dismissed. Now with a few hours deadline, I had to go buy a NEW printer and new ink (clearly NOT Epson brand), return, install and print. The deadline met, I recontacted Epson and asked them to take my printer back or replace the software as it was useless. I could not even print with black only ink when it rejected the yellow cartridge. They simply ignored me but asked for receipts, etc. to prove I bought new Epson Ink. That required more of my time to scan (with my new printer mind you), fill out forms, and submit. Weeks later they sent me a single new yellow ink cartridge. By then I was traveling again. I returned a month later, the ink was in my mail. I installed it – It does not work so now 6 weeks after the original problem I still cannot use my printer. I suspect to get any help I will need to go through all the same paperwork and hassle and will have no resolution of the software issue, which is the real problem, not the ink. Bottom line – this is a deeply flawed device with very touchy software glitches. The company is so paranoid to protect their ink business that they had made their device(s) unusable. I now see they were sued and they settled that lawsuit a few years ago. What they have not done is fix the problem nor do they want to help customers who have problems. I strongly recommend you not buy this device and seek a different manufacturer (probably none of their devices after reading the lawsuit information and noting they have not agreed to resolve the problem).

I recently purchased the Epson Workforce Pro WF-4820 Wireless Color Inkjet All-In-One Printer in black, and it has been a fantastic addition to my home office setup. This large printer offers a perfect blend of functionality, efficiency, and ease of use, making it an invaluable tool for my printing, scanning, and copying needs. The wireless connectivity feature has been a game-changer, allowing me to print from my devices without the hassle of cords or cables. The setup process was quick and straightforward, and I was able to start using the printer within minutes. The print quality of the Epson Workforce Pro WF-4820 is exceptional, producing sharp text and vibrant colors for both documents and photos. The fast print speed is an added bonus, allowing me to complete my printing tasks in no time. The all-in-one functionality has proven to be incredibly convenient, enabling me to scan and copy documents with ease. The user-friendly interface makes navigating the printer's features a breeze, even for those who may not be tech-savvy. In terms of design, the large black printer is sleek and professional, seamlessly blending with my office decor. Despite its size, it doesn't take up too much space and fits comfortably on my desk. In conclusion, the Epson Workforce Pro WF-4820 Wireless Color Inkjet All-In-One Printer is an excellent investment for anyone looking for a reliable and efficient printer solution. With its impressive print quality, user-friendly features, and all-in-one functionality, this printer is perfect for both personal and professional use. Give it a try, and you won't be disappointed!

Love these Epson Workforce All-in-one printers. They are very robust although the last one didn't stand up to the smoke damage from my house fire - poor thing. This one was easy to setup up on my home network and get me printing high quality ourput and print. The touch screen interface is very intuitive and allows quick access to all the functions of the device. Ink usage is pretty good as I made it through most of a ream of paper and that is mostly double-sided! Color is clear and clean, and the scan function is the awesome.

Great product, fast printing.

Ótima impressora.

Desafortunadamente cometí el error de comprarla, los cartuchos son pequeños y muy costosos. Definitivamente son mucho mejores los equipos de tintas continuas que traen tanques. Imprimir en este equipos es un lujo, sobre todo si piensas imprimir muchas hojas.

Excelente impressora. Veloz e com a robustez das Workforces Epson.

Great quality. I love it and I highly recommended for the price.