Heinz Smart Ones Entree Santa Fe Style Rice and Beans, 10 Ounce - 12 per case.

Food arrived defrosted. Took 4 days in transit. All ice was melted and food which should have kept frozen was warm. I refroze it and ate one of the dinners. It made me sick with extreme pain in my belly for 2 1/2 days. The seller has refused to offer any reimbursement. Instead they send complicated surveys and reqire photos and then after I complied with all requests they did nothing. Do not eat their food if it is not frozen like mine . I will make you sick. Possibly food poisoning from bacteria. I wonder if this will inspire some action in the form of refund or will I get another survey leading to nowhere?Sincerely,Amazon customer

I had been eating these for at least 15 years from grocery stores. Always tasty and delicious. They disappeared it seemed during Covid. Now they are back and not the same. I bought several of them from the grocery store because I was so happy to have them back. Please notice the first ingredient is water. It is watery and tastes a bit like cardboard. Just kind of weird. I am so disappointed. It would be a meal I would eat if I needed something tasty and quick to microwave. It seems to be nothing like how they used to be. I have tried 3 of them so far. They have definitely lost me as a customer.