Big Green® Professional Carpet Cleaner with XL DirtLifter PowerBrush, 9-inch Long Reach Hose, 6-inch Tough Stain Tool, Includes BISSELL PRO MAX Formula with Stain Protect Technology

EDIT: Almost a full year later and this machine is still performing amazingly well. Still very happy. I'll try to be brief as I've only used this machine for 2 and a half tanks worth of cleaning. We just received it in they mail yesterday. Our carpet is disgusting to say the least. We have too many animals and let things get out of hand the past couple of years. One of our dogs is 15 and has accidents every day. The light colored carpet is now dark brown from mud, feces, and urine. I really should be too embarrassed to publicly admit to how awful the state of our house is in, but in order to illustrate how well this machine performs I don't want to hold back. Trying to make the house livable again is going to take many hours of hard work, and this Big Green Machine is a great start. I honestly thought the carpets had no chance of becoming clean. I was very wrong. As soon as I came home from work yesterday, I opened the box and unpacked the machine. Basically, this consisted of unfolding the handle to the upright position, and pulling out some pieces of cardboard packed inside the tanks. There's a 24 oz. sample bottle of cleaning solution in one of the tanks so be sure to thoroughly unpack everything. For now, I've set the hose aside because I had to see if spending the money on this top of the line carpet cleaning machine was worth it for our situation. (It is.) After we clean the carpets, I'll get to using the hose on the couches and steps and update on how that worked out. After unpacking, I filled the clean water tank halfway and put in one cap full of cleaning solution and went to work on a little square area I had just vacuumed. Wow! Just one pass forward and back and there was already a nice clearing of dirt, poop, and yuckiness that I thought had no chance of being removed. This machine is the real deal and tackled the test area effortlessly. It's really easy to operate, not difficult at all to push and pull, and the tanks are easy to remove and clean. So far the only negative I have is the cord wrapping around the handle. Just seems like there should be a better solution. Not too big of a deal, but this is a premium machine and it'd be nice to have a retractable cord like my Wind Tunnel vacuum. Speaking of vacuums, I need to find one that performs better than the Wind Tunnel I have now because even after vacuuming, the carpet machine still pulled up a ton of hair from the carpet. I need a vacuum that won't leave so much behind. I'm going to attach some photos of the test area. Keep in mind that this is only one time through. You're supposed to keep cleaning until you no longer see dirty water being sucked up, but since I'm going to do the whole room over the weekend I just did my quick test and took a couple of photos of the few passes I did. I've actually gone over the same area again and it's cleaner than the photos. Five stars for ease of use, and great performance. Buy with confidence!

I've owned this machine almost 3 full days. We have shampooed our living room and have started on our bedroom and dining room carpet. I really am super grossed out of how bad a carpet can get when you are a neat freak and you clean and vacuum regularly. Shampooing on the other hand will now happen more often since purchasing our own shampooer. So far I say the machine is tops! However with longevity of the machine I can't say. Let me first tell you proof is in the photos and I really am ashamed to share them however it's the reality of carpet owners all over the world. Carpets get gross even when you are a clean housekeeper it just happens and even though no one wants that to be their carpet it is. Okay it's recommended for this machine use by bissell and myself for good reason. Buy the Bissel Stain Pretreat in the spray bottle before you begin. I also bought the oxy boost by Bissell that is safe for all shampooers says on the bottle. Make sure to only use Bissell products in this machine. Vacuum the carpet with a clean vacuum make sure the filters are clean and take your time vacuuming. We shampooed our living room with the provided Bissell professional deep cleaning 2x ultra solution. I used a Bissell pet and spot treatment on the areas that were high traffic. After the shampooing I was super bummed. It didn't impress me at all. I thought our carpet is either ruined or this machine isn't good. And I was in the 1 star rated peoples experience category. So I called bissell and wasn't a fan of the man's statements or advice he said the pet and spot treatment is the same as the pretreat and to use it. Also said I need to shampoo the carpet a minimum of 3 times letting it nearly dry or completely dry between shampooing which I agree with that part because it's been a few years since shampooing. (steam cleaning by a professional) by the way steam cleaning isn't deep cleaning. I said the pet and spot cleaner is the same thing? He said it was. I said so bissell is bottling the same thing labeling it different to scam people to buy more products. Then he changed his wording and said it's a different formulation but just use what you have. Anyways I had written bissell also but hadn't heard back yet so I used my gut and went and got the pretreat before saying this machine wasn't good. I also got the oxy boost. I sprayed the pretreat over the whole carpet lightly and heavier on the high traffic area and shampooed for the 2nd time. At that point I felt the carpet was cleaner than with the professional steam cleaning. However I shampooed a 3rd and final time and it feels and looks amazing. We are very pleased and it smells great! This cleaned spots that the professional couldn't budge. We stopped at three cleanings. So when doing the dining room I have only done it one time and that's with the pretreat the deep cleaning solution and the oxy boost. We had an area we never realized was as bad as it was until the furniture was removed and I'm grossed by this room. It's a pass through we have used it to sit in maybe 5 times in 4 years. Literally it's not used. This room was worse than our living room which we always use. My photo is from only 1 cleaning with this solution. This proves that the products used was the answer. I am still shampooing it 2 more times before I'm done. If we are removing all the furniture then we are going to make sure we do it good. The machine goes together well and is heavy but easy to use. I'm a weak person and it gives me a little workout. I'm sweating by the time I complete a room but it is a professional style machine. It needs to be heavy to do heavy work. My husband said it isn't heavy to him but he's stronger than me. He said feels like pushing a vacuum to him. Haha! Is it worth the money? In my opinion as of now yes as long as it holds up longevity wise. If our house was empty the cleaning would be done within a day or 2 but with furniture needing moved from room to room and energy wise this is going to take a few more days for the whole house. So with 3 days that's $90 plus tax worth if rented. Plus after all the gross stuff this picks up in a home that I know isn't a filthy home. I don't want other people's germs brought into my home when cleaning the carpet. So far it's worth it and I know what filth it's sucked up. We also cleaned our throw rugs and clearly can tell it did a great job. They look strange to us cause it cleaned them to look like new different rugs. Our home is around 1400 sq ft I believe? We have 3 bedrooms, living room and dining room. I would say 3-4 bottles of 22oz pretreat would do our whole house and rugs with the high traffic areas that we have. Tips make sure to use the right products and treat the carpet as directed and take your time. If you haven't shampooed in a few years shampoo let it dry repeat until the water improves averaging 1 time per year or year and a half of time not shampooed. 3 or 4 years 3 or 4 shampoos. Use hot water don't boil or microwave Pretreat (I rubbed the pretreat in with my hands on bad areas) let sit at least 5 minutes We sprayed the water moving forward we sucked going back. We stopped and moved slower across bad areas and we sucked over the wet carpet 2 more times getting as much water out of we could per each shampooing. It also shortens dry time and gives a better clean in my opinion. Let dry at least 2-3 hours with fans on them before repeating We washed each part of the machine very well each day after use. Be sure to clean around the brushed area of gunk from the carpet that collects there that will surprise you how much collects. Let completely dry before putting furniture on the carpets. Wood stain can run and metal can rust on carpet. Be patient. It's a huge job and if you don't do it often you need to give it fair time to take care of the job. Remember carpet wears just like clothes do. They may be clean but may not look new that isn't the machines fault. After shampooing and carpet is dry use your vacuum and go back over it all to lift any pieces that the deep cleaner lifts and leaves behind. Sit back and enjoy the fruits of your labor and the super soft fluffy clean carpet. The photo with the bay window lamp and fan is before and after 3 shampooing The water was 2nd shampooing The photo collage without the fan or lamp is the dining room before and after only 1 treatment 2 more is being done before stopping.

Because of COVID restrictions, for more than a year we could not rent carpet cleaners - as the rental locations don't/can't clean the machines satisfactorily after they're returned. And after all that time our carpets looked awful. So, we decided to buy the Bissell Big Green. I did my homework and it looked like the Big Green consistently had the best reviews online. It's not cheap, but it works better - and is cheaper to buy - than the rental machines, and owning one is convenient and proactive. It means you can take your time to clean your carpets thoroughly without rushing to return it before you have to pay for another day of rental. You also have the advantage of having a powerful machine to clean up spills quickly before they set. The suction is so good that the carpets are merely damp after vacuuming. No fans needed as the carpets dry within a couple of hours on their own. I hate cleaning carpets, but if I have to do that job, I'm going to use the Big Green. It works well and it's foolproof to use. If you've got a house full of carpets, you won't regret buying one.

I bought this machine out of pure frustration. I love the lightweight ease of the Bissell, easy use and two way clean. I use the Bissell Big Green Carpet Machine in a 8 bedroom house living with a large family 2 dogs included. This shampooer cleaned with ease on extra dirty carpets where using other professional carpet cleaners had failed Removed family and dog stains with ease and left my carpets looking brand new. Love it Love it Love it, worth every cent :) :) :)

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Excellent cleaner. Does a good job. I have 4 dogs and my carpets get very dirty at this time of the year . I have had numerous cleaners and the' Big Green' is the best cleaner I have had. It is not too heavy either . Very easy to fill and empty and clean. Had a couple of little problems initially but they were sorted out immediately. Very happy with the level of customer care.