Question 1

I bought two of these and both leaked water. Couldn't dive atleast 20meters with them. What is the actual maximum depth?

Accepted Answer

Dear friend,

Hello! I am very sorry for the inconvenience. This waterproof lamp has been tested twice in the factory, the first is the vacuum test, and the second is the 50 m (164 ft) waterproof test. Note: Before using in water, you need to tighten the charging port with our equipped wrench. Please provide your order number or send us a damaged product image, we will solve your problem after we check the picture. Thank you very much for your cooperation and support, thank you!

Question 2

What are the lumens?  If lux = lumens/sq m, and size is 76 sq/cm, then lumens for this is 5000 lux * 76/10000 =  38 lumens? is this correct

Accepted Answer

Dear friends,

Hello! I am very sorry to let you wait. We have reviewed the relevant information, you can refer to the following information to calculate 
(The energy that the light source radiates to the surrounding space and causes vision at a unit of time is called luminous flux. Expressed in Φ, the unit is lumens (Lm).
The luminous flux accepted per unit area is called illuminance, expressed in E, unit lux (Lx)
E=Φ/S
Φ-luminous flux (Lm)
S-covered area (m2)
Conversion relationship
1 lux = 1 lumens luminous flux evenly distributed over an area of 1 square meter). 
Our factory test is to use a professional instrument, the test light intensity is 5000lux. If you have any questions, please feel free to contact us and we will be happy to assist you. Thank you for your support and trust in our products, thank you!

Question 3

What is the Lumen it puts out?

Accepted Answer

Dear friends,

Hello! This waterproof light Lux: 5000lux; Color temperature: 5500k. Can waterproof 164ft(50M), 4 lighting modes:High light modes: Use about 2.5 hours/Mid light modes: about 3.5 hours/Low light modes: about 5 hours/SOS modes: about 9 hours.Battery: Built-in 2600Mha lithium battery. if you have any questions please contact us, we happy serve you, Thank you!

Question 4

Best seller and no reviews??

Accepted Answer

Just left one

ASIN	B07BY7127G
Audio Recording	No
Battery Average Life	2.5 Hours
Battery Life	2.5 Hours
Best Sellers Rank	#2 in Underwater Continuous Lights
Brand	Suptig
Color	black
Compatible Devices	Camera, Led lights
Compatible Shoe Mount Type	Cold Shoe
Connectivity Technology	USB
Customer Reviews	4.4 out of 5 stars 1,490 Reviews
Exposure Control Type	Manual (M) mode
Flash Modes Description	The Suptig Underwater Lights Dive Light has 4 lighting modes: High light modes (about 2.5 hours), Mid light modes (about 3.5 hours), Low light modes (about 5 hours), and SOS modes (about 9 hours).
Hardware Interface	USB
Has Self-Timer	No
Item Dimensions L x W x H	4.5"L x 4.5"W x 2.59"H
Item Weight	50 Grams
Manufacturer	Suptig
Manufacturer Part Number	RSX-349
Media Type	ProductImage
Model Number	1
Product Dimensions	4.5"L x 4.5"W x 2.59"H
Screen Size	4.33 Inches
Shooting Modes	High, Mid, Low, SOS
UPC	717390576359
Unit Count	1 Count
Water Resistance Level	Waterproof

Suptig Underwater Lights Dive Light 84 LED High Power Dimmable Waterproof LED Video Light Waterproof 164ft(50m) for Gopro Canon Nikon Pentax Panasonic Sony Samsung SLR Cameras Black

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