My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for Al Clear Calls, Single Earbud Mode, Portable Design

soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for Al Clear Calls, Single Earbud Mode, Portable Design

Product ID: 531529505

Details

Brand
soundcore
Colour
Black
Ear Placement
In Ear
Form Factor
In Ear
Impedance
140 Ohms

🎧22 EQ presets + BassUp

📞AI-enhanced clear calls

🔋28H total playtime

Description

🎧 Elevate your sound, own your day—because average earbuds just won’t cut it.

UNMATCHED BATTERY LIFE - Up to 28 hours of uninterrupted music and calls with fast 10-minute quick charge for 2 extra hours—never miss a beat on your busiest days.
TAILORED AUDIO EXPERIENCE - Customize your sound with 22 EQ presets and BassUp technology via the Soundcore app—because your playlist deserves premium clarity and punch.
WATER RESISTANT PORTABLE - Ready for your active lifestyle with water resistance and a sleek, pocket-friendly charging case—take your sound anywhere, rain or shine.
CRYSTAL CLEAR CONVERSATIONS - Dual mics with AI noise reduction ensure your voice cuts through any background noise—perfect for seamless remote meetings or calls on the go.
LIGHTWEIGHT ALL DAY COMFORT - Ergonomically designed earbuds weighing just 40.8g let you stay immersed in music or calls without fatigue—style meets comfort for the modern professional.

The Soundcore By Anker A20I True Wireless Earbuds combine Bluetooth 5.3 connectivity with 28 hours of total playtime, customizable sound profiles via app, AI-enhanced dual-mic call clarity, and a lightweight, water-resistant design. Engineered for professionals who demand premium audio performance and all-day comfort, these earbuds keep you connected and sounding sharp wherever life takes you.

Specifications

ASIN	B0BTYBVR4S
Age Range Description	Adult
Antenna Location	Music, travel, light sports
Audio Driver Type	Dynamic Driver
Battery Average Life	14 Hours
Battery Charge Time	28 Hours
Bluetooth Range	10 Metres
Bluetooth Version	5.3
Box Contents	Eartip, USB-C Cable, Wireless Charging Case, soundcore A20i
Brand Name	soundcore
Cable Features	Without Cable
Carrying Case Battery Average Life	28 Hours
Carrying Case Battery Charging Time	28 Hours
Carrying Case Color	Black
Carrying Case Material	Plastic
Colour	Black
Compatible Devices	Cellphones, Tablets, Laptops, Desktops
Control Method	App
Control Type	Call Control
Controller Type	Wireless
Customer Package Type	FFP
Customer Reviews	4.4 4.4 out of 5 stars (15,329)
Earpiece Shape	Rounded Tip
Enclosure Material	Plastic
External Testing Certification	/
Frequency Range	From 20 Hz to 20,000 Hz
Headphone Form Factor	In Ear
Headphone Jack	No Jack (Wireless)
Headphones Ear Placement	In Ear
Impedance Unit of Measure	140 Ohms
Is Autographed	No
Is Electric	Yes
Item Weight Unit of Measure	41 g
Manufacturer	Anker
Model Name	A3948
Model Number	A3948
Network Connectivity Technology	Wireless
Noise Control	Sound Isolation
Number of Items	1
Product Features	earbud
Specific Uses For Product	Music
Style Name	Modern/Minimalist
Subject Character	no subject character
Theme	Music
UPC	194644124465
Water Resistance Level	Water Resistant
Wireless Technology Type	Bluetooth

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

View all Trustpilot reviews