Hoverboard Kart Seat Attachment Accessory for 6.5" 8" 10" Two Wheel Self Balancing Scooter

First off, this product is a GREAT addition to a Hoverboard. We bought this for our 5 year old since I feared she would not be able to learn how to balance right away on a hoverboard, thus making it a toy she would not likely play with. This kart attachment offers an introduction to the basic mechanics of a hoverboard and wanted to use this first. She has had an awesome time on it. She picked up on how to ride it fairly quickly and began doing turns and reversing not long after practicing on it. Unfortunately, I'm not happy with everything else associated with this product and mostly the company's lack of concern over the Customer Experience. The packing list (pictured) showed the items that should have been included. Missing all of the items circled in the picture which was the (2) Elbow pad, (2) Knee pad, (2) Wrist pad, (4) Caps, (1) Helmet. Sent a message to their Customer Service asking them to please send the missing items. The following was the response: "The safety gear (Helmet, Elbow Pad, Knee Pad, Wrist Pad) is only available in Black Color Kart. The remaining 3 colors are not including those gear (the safety gear is only shown on the product details page under the Black Color)" I get it that the other 3 colors didn't depict a picture with the protective gear. However, your very own packing list, that you supplied in MY packaging, stated those items should have been included in MY package and they were not supplied. If you intentionally are not going to include items with other versions of a product why would you include a packing list that shows the items? Why not amend your packing list to state something along the lines of "not all items are included with certain color schemes". Then I wouldn't have an issue and would not have had an expectation of those items leading to a poor Customer Experience.

Muy bueno

Good addition for hoverboard. Very cute and girly. Loved the pink street design.

The kart conversion came with no nuts for the bolts. I had to go to Home Depot and purchase new bolts and nuts to make sure they would work together. The instructions are small & useless. Some better pics or a QR code to a video would be helpful. I also had to put stick on furniture pads between the cart kit and the hoverboard as the kart kit didn’t engage the foot mechanics at all. This is a replacement for one I bought for Christmas and returned as it broke on day 1. Maybe this is the norm for all of these.

Need better directions. We put this together three times, and had to take it apart to put it back together because the directions did not tell you which way or how the handles actually go on. The sturdiness is great for my daughter and it wasn’t super expensive so the value for the money was great but it was not easy to assemble and the strap broke the first time she used it. We did have to come up with our own strapping system for it, so we will keep it.