Question 1

This car phone holder is a little expensive, is it better than those cheaper holders? Is there a warranty?

Accepted Answer

1. About VANMASS
-- VANMASS has been involved in the car mobile phone holder industry since 2015, and we are determined to become the NO.1 in this industry. After a year of investigation, it was found that many car mobile phone holders are not durable, easy to fall, and easy to shake. These are serious safety hazards. Therefore, we hired outstanding designers and construction teams from Germany, Japan, and England at all costs, and finally, after 7 years of hard work, this heavy-duty car iphone mount was born.
-- VANMASS was born to solve the pain points of the car mobile phone holder industry and to provide customers with a safe driving environment. We are at the forefront of the industry with the label of making life simple and safe.

2. Why is it more expensive than other car phone holders? (We attach a product video here to help you know more information about it)
-- Outstanding achievements of the world's top designers
-- Careful selection of durable materials choose from thousands of materials (rare materials and exclusive forging techniques)
-- Extensive testing (lab testing and real driving scenario testing) before market launch
-- Constant testing and updating to achieve the best styles and materials
-- Excellent operation and professional after-sales service team
. . .

3. Why do we dare to guarantee a 3-year warranty?
-- We are confident that this car phone holder will last 3 years or more
-- Customer satisfaction is our purpose in engaging in mobile phone holders; we pay more attention to long-term development than short-term profits
-- If there is any problem with the product, please contact our professional customer service for replacement and return at any time
-- Any customer complaints and suggestions are the sources of our motivation, we listen carefully
. . .

Adhering to the concept of no best, only better creation, we constantly update and iterate our products, listen carefully to your opinions to continuously optimize the car phone holder.

All dissatisfaction is borne by us (replacement/ refund). For anything, please contact us in the following ways:
✔️ Go to the VANMASS product page and click the seller's name. Click the Ask a question button.

Question 2

I am Youtuber looking to buy car phone holders for my fans, is it great for most phones? Thank you in advance

Accepted Answer

Honesty speaking I have a Samsung Galaxy S20 + and my wife has an IPhone 13 . Both of our phones have drop cases with built in rings , my wife's is more prominent and both phones fit this holder with NO ISSUES . I have bought one for her and one for me . I would highly recommend it , considering I use it ALOT .

Question 3

"I'd like to buy a safer alternative to my melted holder at a premium price. Is this one okay?"

Accepted Answer

VANMASS, as the leader in the car phone holder industry since 2015, we have this max upgraded phone holder, patented design, super shockproof, more stability& lighter, upgraded max compatibility; 【36-month warranty, 24 months than others】
➤👍1. Temperature resistance (-40℃~90℃ VS others: 60℃ melting)【please see the video】
➤👍2. Enhanced stability, safer driving (VANMASS: soft silicone brush VS other: no protection)
➤👍3. High-quality exhaust clip material (VANMASS: 20X Steel-cored Air Vent Clip VS other: plastic)
➤👍4. Wear resistance (5000 times of clamp opening and closing VS others: break after 500 times)
➤👍5. Vibration resistance of car simulator (vibration 10000 times VS others: broken after 1000 times)
➤👍6. Material testing and selection (3000+ tests & 8,000+ kinds of material VS others: fragile plastics)
➤👍7. Best user experience design (3000+ customer survey & ergonomic design VS others: not easy to operate and install)

Question 4

Compared with so many new versions, are there any advantages of this vanmass upgraded one?

Accepted Answer

Wider Compatibility & Stronger Suction Cup & 100% Protection for Cars/ Phones & Heavy-duty Design & More High-end & Super Shockproof & Patent and authoritative certification & 36-month free replace/ return/ refund
✨【Big Phones & Thick Phone Cases Unlimited】The clamp arm of this KING VANMASS car phone holder has been heightened for embracing Big Phones & some Thick Phone cases (wider compatibility than the old model), like battery/ wallet/ ring/ popsocket/ otterbox phone cases.
✨【New Gen Suction Cup】Stronger & more perfect than the last model. Some customers reflect that the suction cup is not easy to take off to change the installation position, so we increased the suction force and appropriately reduced its stickiness to get the best of both worlds - super shockproof when driving, easily removed by dental floss.
✨【100% Protection】All surfaces that touch the phones and cars are attached with a soft silicone pad (the inside of clamp arms/ the bottom feet/ the inside of the air vent clip), other hook air vent clip may scratch the car vents after long time use for there is no silicone inside the clip.
✨【Heavy-duty Design】The holder is made of high purity TPU & KING plastic "PTFE" with Nanotechnology, durable & High-end look; the bottom glue of the suction cup applies the epoxy resin adhesive, can fight with extreme -40℃ to 90℃ temperature, hard to melt and leave marks on dashboard/ windscreen. 
✨【Patent & Authoritative Certs】2 patents in EUIPO (Car Cradle: No 007708805-0001; 3-Level Lock Vent Clip: No 006590790-0005, Registered 22/06/2019), with international safety certification RoHS, REACH, CP65.

VANMASS offers the longest 36-month warranty (24 months more than other brands) and supports 7*24 hours of service. If you have any other questions, you can contact us in the following ways:
🍀  Go to the VANMASS product page and click the seller's name, click the Ask a question button.
🍀  Go to Your Orders, find your VANMASS order in the list, and click Get help with the order. Depending on your issue, Amazon will help you contact us if necessary.

VANMASS Ultimate High-end Max Upgrade Car Phone Holder【Large Phone & Thick Case Friendly】 Super Suction Mobile Automobile Cradle Van Dashboard Windscreen Vent Mount for iPhone 16 15 Pro Max 14 13 All

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