Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

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Description

🎯 Elevate your game with the ARTISAN Hien — where silky glide meets rock-solid control.

EFFORTLESS MAINTENANCE - Keep your pad fresh and performance-ready with easy water washability without compromising functionality.
PRECISION GLIDE STOP - Experience unmatched control with a satin-textured surface that balances swift initial movement and secure stopping.
DUAL HARDNESS INNOVATION - Feel the unique multi-hardness layer combining XSOFT and MID for tailored operability that adapts to your gaming style.
NEXT LEVEL NON SLIP TECH - Stay anchored with a revolutionary sucker-structure sole that outperforms traditional rubber grips, even under intense sessions.
GLOBALLY TRUSTED CRAFTSMANSHIP - Join a community of pros across 60+ countries who rely on ARTISAN’s Japanese-engineered excellence for peak gaming precision.

The ARTISAN Hien (Black/XL) is a premium Japanese-made gaming mousepad featuring a 49x42 cm satin polyester surface with innovative dual hardness layers for optimized control. Its advanced non-slip sole uses a unique sucker structure for superior grip, while the washable design ensures long-lasting performance. Highly rated globally, it’s engineered to enhance precision and comfort for professional and enthusiast gamers alike.

Specifications

ASIN	B07F61BYQP
Additional Features	Non-slip, Washable
Antenna Location	Gaming
Best Sellers Rank	#11,605 in Computers ( See Top 100 in Computers ) #283 in Mouse Pads
Brand	Artisan
Color	Black
Customer Reviews	4.6 4.6 out of 5 stars (760)
Enclosure Material	Polyester
Fabric Type	SOFT
Item Dimensions L x W	42L x 49W centimeters
Item Thickness	4 Millimeters
Item Weight	180 Grams
Manufacturer	Artisan
Mfr Part Number	FX-HI-SF-XL-B
Model Number	FX-HI-SF-XL-B
Shape	Rectangular
Size	X-Large
Theme	Sport
Unit Count	1 Count

Reviews

B**E

Fake

Pretty sure its a fake

22.03.2025

T**X

Tapis de souris idéal, la livraison et le packaging peuvent surprendre de la sobriété mais il s'agit bien d'un vrai et surtout de l'import Japan ce qui explique tout cela mais revenons au tapis, il est parait ne laisse aucune peluche et durable dans le temps, la taille est parfait ni trop grand ni trop petit.

15.10.2025

J**.

Used the Zowie GSR for the longest time and switching to this was definetely an upgrade!

25.01.2024

G**Y

It was great, many thanks 👍

30.12.2025

C**N

its amazing. no #1

19.08.2023

D**V

Llego súper bien empecatado para cuidar la integridad del producto, a primera vista parece un mousepad común y corriente pero al probarlo se siente de muy alta calidad. Estoy muy satisfecho con la compra.

16.12.2023

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!