LauraStar Lift Pure White Steam Iron

Product description was “used-like new”. It arrived in brand new condition with original box, packaging, and owner books. It works amazingly and steps up my quilting & piecing work. Expensive for a clothes/steam iron? YES. Worth it? COMPLETELY! If you know you know. In quilting retreats the Laurastar is preferred over any other home model iron.

The machine doesn’t work need to return the item and I want to get back my money

pressing and ironing this is an iron you can count on

I purchased a LauraStar iron from Amazon in February 2023, and unfortunately, my experience with the product has been nothing short of disappointing. Within less than a year of use, I have had to send the iron in for repairs three times, and it is currently still in repair as I write this review. The recurring issues with the product have significantly impacted my ability to use it efficiently and have made the overall ownership experience extremely frustrating. I expected a high-quality product, especially given the price point, but the continuous need for repairs has left me questioning the reliability of Laurastar's products. What makes matters worse is that despite multiple attempts to address the issues through repairs, the iron has not been returned to me in a fully functional state. This has not only inconvenienced me but has also led to a significant waste of time and effort in dealing with the repair process. Considering the frequency of repairs and the persistent issues, I believe it is only fair to request an immediate replacement for the defective item. A product in constant need of repair is not reflective of the quality and durability one would expect from a brand like LauraStar.