Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770-3.4 GHz, 32GB Ram, 1TB SSD Drive, WiFi, DVD-RW, Windows 11 Pro (Renewed)

Background: We are blessed in our family to have someone who knows a lot about PCs, so we’re not overly intimidated by needing to replace things inside a PC or trouble shooting. Some of the other purchaser’s negative reviews on this machine were daunting to me though, but the price was so good for the specs, we decided to try it in spite of some of the bad reviews. We concurrently use PCs and Macs of varying ages and operating systems. This is the 2d refurbished machine we’ve ever purchased (the other refurbished PC was a $100 refurbished HP years ago from Overstock.com that’s still working great), but from the varying experiences reflected in the reviews, it may be a bit of a roll of the dice. I like that Amazon is behind this product. Experience so far: It’s been almost two months of DAILY HEAVY USE on this PC, even creating 3D graphics using Blender, and so far this PC is working great. Very fast efficient start up. Tackles memory hog tasks such as 3D rendering with Blender software well (especially for the price of the PC). However it’s relatively early days, so I still have some doubts of longevity (mostly because of the other Amazon reviews). So for what it’s worth, here’s my experience so far (from the reviews it appears there’s quite a bit of difference from person to person so read others reviews too). I’m writing the good and bad. 1) The PC arrived NOT well packaged for shipping, so I was dubious it wasn’t damaged. I felt the packing was so bad it disrespected the customer’s time because it seemed so likely the PC would be damaged simply because of poor packaging. For example, the exterior shipping box was damaged and the there was way too much room inside the shipping box for the PC tower to slip around. Luckily, somehow our PC survived the shipping, but the seller should fix this easy fix. Dear Seller: Please pack the PCs as if you had to use the PC yourself. Why go through all that work in refurbishing only to risk screwing it up in the shipping? -so even though the PC actually did work (hurray!), it worked in spite of the sloppy packaging, so I’d rate the packaging as needlessly carelessly bad. It also made me hope the restoration was done with more care and pride in workmanship than the packing was. Not a confidence/goodwill builder, sadly. 2). The PC arrived with a very basic keyboard that is 100% perfect for my needs (I use four computers side-by-side, so keyboard space is at a premium, so I actually love the keyboard, nice large clear letters on each key, easy to read and yet still efficiently space saving). 3) The PC arrived with a basic mouse, a bit smaller-sized but works 100% fine. 4) The PC itself looks as it should, except the seller put a BIG ugly white service sticker on top of the PC in a prominent place, not at all attractive, so I hope the seller reads this and uses more discreet sticker placement for other buyers. The ugly large white service sticker essentially kills any aesthetic/freshness the PC Tower could have. 5) The PC came with a small white wireless dongle that if you want wireless will take up one of the USB ports. 6) With great intrepidation, fearing the worst due to the poor shipping packaging, I hooked up the PC to its mouse and keyboard (and one of my monitors) and turned on the PC. EVERYTHING worked fine. The wireless dongle worked. It booted up. It was super SUPER fast. Eventually we used Ethernet cable instead of wireless Wi-Fi, and the Ethernet connection works fine too. I’ve used the PC to read CDs/DVDs and burned a test DVD just to make sure it works. It does. At least so far :) 7) Because this PC is NOT upgradable to Win 11, etc., be realistic. AFTER I felt the PC was working by running it through its paces, that’s when I bought software for it. In other words, given the negative reviews, make sure you like what you get before investing in software, BUT BEFORE YOU BUY RESEARCH THE AVAILABILITY OF THE SOFTWARE YOU USE FOR WINDOWS 10 Pro. Once you’ve run the PC through its paces, that’s when I recommend you actually buy the most recent version of the software you use that is compatible with Windows 10pro, because eventually the software companies won’t be supporting Windows 10 anymore. (By way of example, the last version of Adobe Photoshop that you could buy to own (as opposed to rent monthly) is not compatible with operating systems past Windows 7, so for the rest of my life I’ll need a Windows 7 machine to use that older Adobe software; similarly if you don’t want to pay a monthly subscription fee for Word/Excel/etc., you’ll need to buy a version of Office that is still compatible with Windows 10 pro (I bought Office 2019 Pro). 8) So this PC has worked well for me with Blender, Outlook, Excel, Word, and the operating system/computer surprisingly came pre-loaded with various software things - even an interesting 3D program (that was a happy surprise, must be part of Windows 10 pro!?!), and I’ve used the PC for the internet, and the PC networked easily to the printer, etc. 9) Eventually all PCs die/fritz. I backup at least daily to an external hard drive, because you just never know (and this is a refurbished PC, especially given the reviews, be realistic and backup backup backup. Bottom line: This is a speedy effective PC that so far is doing what I need it to do at a great price. There are some super easy fixes the seller can do (BETTER PACKAGING FOR SHIPPING & PLACE THE SERVICE STICKER IN A LESS VISIBLE PLACE). I didn’t need to contact the seller for anything because this PC booted up easily. If everyone had my experience I’d say buy without hesitation; I wonder how many of the bad experiences could have been avoided by better packaging? In any event, so far my experience is FANTASTIC FOR THE PRICE :) 6-17-22 update: it’s still working GREAT, super fast, this morning I thought to myself what an excellent purchase this has been so far. Still FANTASTIC FOR THE PRICE. Of course, haven’t reached the year mark yet & a computer needs to function much longer than this to earn full high grades so early days still, but very happy so far. 9-7-22 update: Still turns on super fast, gets to the log in screen super fast, and then once the password is entered, the PC still gets to the main screen super fast. It’s still working GREAT, super fast, and again this morning I thought to myself what an excellent purchase this has been so far. So: Still FANTASTIC FOR THE PRICE. Of course, haven’t reached the year mark yet & a computer needs to function much longer than this to earn full high grades so early days still, but still very happy so far. 1-15-23 update: Still turns on super fast, gets to the log in screen super fast, and then once the password is entered, the PC still gets to the main screen super fast. It’s still working GREAT, super fast, and again this morning I thought to myself what an excellent purchase this has been so far. So: Still FANTASTIC FOR THE PRICE. This is just a few months to the year mark yet & a computer needs to function longer than this to earn fullest highest grades, but still very happy so far. (I will add that this computer is not my primary computer for randomly lollygagging around the internet, so I have been avoiding some of the 'internet junk' that mysteriously accumulates and clogs ones computer when one surfs the web). 10-21-2024 - STILL HAPPY WITH THIS PC! No issues, so this is officially a great buy :). Hope this is helpful info for you.

Wow!!! A Pc for 200$!? too good to be true? (Warning long review) So I needed a PC to hold me over while I built my main rig (so I bought this XD) The particular model I got had an i7-4770 - 32 GB of RAM and a 1TB SSD and Windows 10 PRO I paid 202$ but I've seen it for around 185-212$ USD This is a Review of the Dell Optiplex 9020 MT How It Shipped- Not good... had thin-ish bubble wrap and a box to protect it from the FedEx driver who might dropkick it... (mine was kind- yay) All the specs were true to the listing and it boots in around 12-16 seconds 4 Kingston DIMMs of 8GB ddr3 1333mhz (32GB) and I have had no failures yet It also came with a Hajaan 1 TB SSD which can be had for around 60$ USD as of writing (opinions are mixed about the quality of the SSD but I have yet to find any issue in daily use) COOLING - a simple downdraft CPU cooler and a single fan in the back??? Okay not "great" but temps under OCCT (CPU stress test) never hit more than 90c (during an hour-long test) And during gaming, it never hit higher than 82c with an average of 60-75c!!! (NOTE) the rear fan was originally set up as an exhaust (in mine) I flipped it to become an intake and the system runs around 3c less than stock!!! Speaking of cooling I thought as a refurbished office PC it would have a little dust from its prior life... NOPE- it was SPOTLESS, I'm VERY appreciative of the refurbisher selling clean systems (plus the SSD had a PROPER mount so kudos to that) ACCESSORIES - (I'll keep it brief it's a $200 computer I know accessories won't be "amazing") Keyboard and Mouse - light and clicky but better than nothing Wi-Fi adapter... DO NOT USE It gets concerningly hot under load and the MAX speed recorded by internet speed test was 60mbs down and 30mbs up but when overheating- speeds drop to unusable levels (and this was nearly constant) I replaced it with a TP-Link USB AC1300Mbps and have had no issues since I know everyone will use this PC differently but here are my uses and how well it works for me Uses and Performance!! (Before mods) 1# 1080p Video Editing It "works" if you make small videos then it is “good” 32GB of RAM and editing off of an SSD is NUTS However, due to weak integrated graphics export times are slow. Scrubbing can be choppy too... (I use Wondershare Filmora, different software May utilize Hardware differently) 2# Web Browsing It will destroy web browsing for the majority of people out there 3# Gaming... if this is your primary concern then you might want to look elsewhere if you're not into upgrading... HOWEVER for light games (all 1080p low settings) Unturned. 6 FPS Average Roblox. 25 FPS Average Minecraft (java) 10 FPS Average If all you want to do is "play the games" then buy it and enjoy However, attempting to screen record or stream from this setup would not work (assuming you have sanity) Let's Upgrade it- (I spent 450$ if GPU is factored in) I added an AMD Radeon RX 5500 4GB because of this card’s 130-watt TDP, I upgraded the PSU to a Corsair RM750e (2023) DO NOT USE STATA TO 6/8 PIN (the risk to your components and your home is worth more than $120 for a new PSU and Adapter) Adapter??? Oh yeah, I should mention that a standard ATX power supply uses a 24-pin motherboard power connector and THIS Dell Optiplex uses an 8pin for motherboard power (I paid 10$ for a 24 to 8-pin adapter) note I got this GPU for free (yay me) I would suggest an RX 580 8GB instead which sells for around 100$ and is about the best GPU can put in the system alternatively, you can put a GTX 1660 in here if you prefer Team Green (all three cards are within about 6% of each other in terms of performance) so go for whatever works for you!!! Uses and Performance!! (After mods) 1# 1080p Video Editing It LOVES IT Again SSD and RAM are awesome but since I work with higher-ish production edits (think 40 - 200GB of data for a video) GPU helps and it runs well, 16 hours of gaming footage (1080p @ 60FPS) Rendered in like 3 hours (I use Wondershare Filmora, so again different software May utilize Hardware differently) #2 Web Browsing It will destroy web browsing and then some XD #3 Gaming... Not 300FPS AAA gamer ready but DANG for light games (all 1080p high settings) Unturned. 50-100 FPS Roblox. 60 FPS, it just seems to have an FPS cap... and its PINNED Minecraft (java) 40-70 FPS (I want 60 as my min but I will live as this is the .1% low with the main average being shown) I can probably stream and I use this system to record very comfortably!!!! Now the CONS!!!! (these are all the issues I found) 1# If you didn't upgrade, there is no built-in HDMI port for the system FIXABLE 2# 4th gen Intel = No Windows 11 This could be a reasonable deal-breaker for some people if you like Windows, then Windows 10 will lose its security updates in the coming year!!! 3# Very little user control even in bios!!! this one may more apply to the Geeks but a lot of things, like XMP don't exist, and fan speed control? Dell thinks you don't need that!!! REALLY DELL (sorry for yelling) All of these things don't really bother me except the last one You can get a DisplayPort to HDMI adapter for around 10$ No Windows 11 but I'm going to deploy this as a storage server later in its life running Unraid!! There will be no Windows on the machine XD (will update when it is a server) TLDR: Good PC, great for very light games and web browsing no windows 11 but you can get HDMI with an adapter Easy to upgrade and make into a cheap and cheerful gaming rig at an unbeatable price

I bought this to replace my old PC that has since gotten to tortoise speed in terms of starting up and system response. This renewed PC is just what I needed. The start up sequence is extremely fast and programs load very fast as well. Can't complain with the 32 Gb of ram and fast SSD! I only played old version of TiberianSun and no latest games so I can't compare, But this old game runs fine. They sent me slightly different spec thought, I mean the spec matches what I bought but just what it says on the box is different. But overall it was fine so I have no complains on that. I did have an issue with the PC after a week. It kept on hitting something either when running programs or browsing internet, or window upgrades; and the system just reboots. I ran a memory diagnostics and turns out there a defective memory stick. I reported to the seller and they shipped a replacement ram that worked. It did take a week of back and forth to get it resolved, and then another week for the replacement as I think they forgot... But I think this seller is good and trustworthy. So in my books, this is a good buy.

If I could give a 0 rating I would. This is an extremely old computer that doesn’t even have WiFi or Bluetooth. All the components that make it run are very old as well and nothing (like Photoshop, Lightroom, etc) are not downloadable as they are not compatible with this computer. I run a T-Shirt business out of my home and this computer is junk! Some of the things that were supposed to be included were missing as well. I had to go out and buy them. I will be returning this as it will not come close to meeting my needs. I will take partial blame as I should have researched it more. I guess I just didn’t think someone would be selling a computer that is pretty much obsolete. All I can say is buyer beware and do deep research. I was I. A hurry as my computer bit the dust in the middle of a tom of prefers sitting on my desk.

I purchased "renewed" or refurbished computer from and Amazon affiliated company in the past and it worked perfectly. So I was confident about purchasing a second "renewed" computer. I am a professional Hollywood recording engineer and music video director/producer. In my business, speed is critical. I need at least 32 GB RAM. Having a 1 TB hard drive is also helpful with the professional programs that I utilized (Avid Protools, Waves, SoundToys, FabFilter, etc.) This new computer arrived well packed (box with foam, within another box). Everything works perfectly. System checks confirm: 32 GB RAM, IntelCore i7 processer, 1 TB hard drive. Windows 10 was already installed, and it was like I bought it new (company obtains official permission to reissue Windows 10). A dongle is included for Wi-Fi (don't let that bother you, it is small, goes in the back, and is no big deal). The dongle was plug-n-play and found my Wi-Fi without any problems. After I entered my Wi-Fi password, the computer set up just fine. I was able to install my Wi-Fi printer without any problem. The computer has 10 USB ports, of which I believe 4 are USB 3. After Windows personalized set up, I proceeded to download Adobe Premier, Photoshop, After-Effects, and Illustrator without any problems. I purchased a 27-inch curved Dell monitor which accepts the DisplayPort cable that this high quality Dell computer uses. (You can buy converters to go from DisplayPort to HDMI if you monitor does not have a DisplayPort input - which works just fine - I did that with my prior "renewed" Dell computer). Get gold-tipped ones for better signal transmission. For the CPU speed, 32 GB RAM, and 1 TB hard drive, I saved myself about $2000 - $3000 in today's marker (April 2021). For those of you who have home recording studios, you will never match the speed of a desktop computer for the price if you are getting a laptop or Mac. You can get the fastest computer speed and highest RAM for the best prices with a desktop computer, PC, "renewed". With limited RAM and CPU speed, your plug-ins will lock up on you. You will still need to bounce down tracks with plug-ins, but you will not have to bounce down right away. By the way, my prior "renewed" Dell computer that I purchased from Amazon is still working perfectly in my recording studio.

I bought this as an experiment to see if I could play games on it. It did eventually work after a swerve in the road, but we'll get to that later. First of all for the refurbishment they covered the case with huge black stickers to "refinish" the exterior and honestly they look pretty good. Sure up close you can tell they're stickers, but from 3-5 feet away you can't even tell at all. 100% would recommend this thing. Now, for the headache with gaming this has nothing to do with the refurbished nature, but a problem with Dell 9020s in general. I bought a graphics card to put in here but when the PC arrived I saw the power supply was only 290W which is not enough for the graphics card. I expected this to happen so no surprise, but what was a surprise was Dell uses a non-standard power supply connector for this motherboard. That's super obnoxious. Anyways there are adapters to convert a standard 24pin ATX connector to the Dell 9020 connector so just be aware if you want to put a graphics card in one of these to play games you'll need to upgrade the PSU also and you'll need to order an adapter for the new PSU to plug into Dells crappy non-standard connector. On to performance, yeah this thing is great. It's faster in benchmarks than my 2 year old Lenovo gaming laptop because of the better thermal management and a full desktop class CPU and GPU. You could probably get even better performance with a big aftermarket CPU cooler and fan, but you're chasing diminishing returns at that point. Would buy again. Turns into a very nice little gaming desktop for less than $500 if you add a GPU and upgraded PSU.

I bought this PC as a replacement for a media server. First the good: the description and specs were correct and amazing for the price. I was a little hesitant that it would truly include a 1TB SSD, but it did, as well as the 32 MB of RAM. It came with a new basic USB keyboard and mouse and included a USB wireless adapter (the pc is not wireless without this), which I had planted to hard wire it anyway due to the purpose of the purchase. The casing was in great shape and came with instruction on how to setup and the 1 year warranty information. Now the bad. When turning the machine on I got "No Bootable Devices Found" which i believe some of the reviews stated. I powered it off, grounded my self and slide the case open to check connections, everything we secure, not loose wires/connectors (it was shipped and handled by many people). Went in the Bios and there was nothing listed in boot sequence, but the BIOS did recognize the hard drive. I emailed the seller via Amazon and received a response a couple hours later asking for my contact information (my fault for not including), then waited a couple more hours. They finally called me back (not bad service per se, but a little slow for my taste). They had me try everything I had already tried, which I told them, and it ended up being that I have to reinstall Windows or ship the PC back for refund (not replacement). This is what is unacceptable. For me, I already had a Win 10 Bootable USB, so I chose to reinstall Win 10 myself, but the majority of consumers don't or wouldn't know how to do this themselves. I asked if they checked each re-certified PC they sell and ship, and he stated it was automatic process, and no "person" verifies the PC. Looking at some of the comments, this simple step would save money the business pays in shipping PCs back. I even asked for a credit for the trouble for me to install Win 10, what was supposed to be installed already and tested, and he stated that I could get a refund if I wanted to return the PC. Even thought the PC and pecs is a great deal, I would not recommend this company to anyone else. Only giving three stars because the specs are great and once I installed Windows, the PC is amazing fast and just want my media services needed, but receiving a non working machine is unacceptable, especially when it can be avoided.

I received this order just today, so know that I haven't yet powered the machine up. From reading the reviews I see there are some complaints about Activating Windows and so on which I am not concerned about. I am an IT professional looking to add the the basic machine. I have already purchased a higher end Graphics card and a 750 watt power supply because I know the 290 Watt Power Supply is insufficient for what I plan to do with the machine which is being setup for Video Production for my YouTube channel. I will do a follow up after I do power it up and I will run checks on it as-is before I make the upgrades. One small surprise for me is that the SSD is of the ATA variety. They are easier to install but more expensive than the NVMe type. The down side is the NVMe SSD is much faster than the ATA style. Sure you need another PCIe card but they are like $25 bucks and easy to install. I will be installing another ATA drive on it to improve speed for video processing. The i7 in this machine is only 4 cores but with 32 gigs, upgraded video (4 displays) , a fast HDD for video processing and an upgraded 750 watt modular Power Supply it should be quite the monster when I'm done. I'll let you know in a future video. As long as it works $300 bucks for an i7 with 32 gigs RAM is a steal. I needed to add to my review here since I keep reading "Can't install windows 11". That is not actually true. I have not yet powered my machine BUT Microsoft dropped their TPM requirements to TPM 1.2 plus the 902 also has the option of using firmware PTT. There are some caveats that might require a reinstall of Windows depending how it was initially installed but this machine DOES have the capability of running Windows 11. Whether or not it is initially setup to do so I will add to my follow up posts. For anyone doubting me just do a search for TPM 2.0 for Dell Optiplex 9020 and you will find lots of info. You might need your IT friend to help you but it should run it. There are also other work arounds. (I have a stripped down server with a Xeon Processor and an empty TPM spot on the motherboard that I am running Windows 11 as we speak). Just sayin'..... Ok, I've had the machine for a few day. I've solved the MBR boot issue with mbr2gpt.exe. I also learned that the one I have has firmware TPM 1.2 (not good enough for Windows 11) but you can force it. It's more secure with Windows 10. The GPT partition conversion allows for UEFI BIOS (needed to support large drives). I bought a NVIDIA Quadra GPU which only draws 75 watts. The undersized power supply is fine with that. I was dissapointed in the proprietary Dell Motherboard power supply connections but there's an $8 adapter that will allow for my 750 watt Corsair modular PSU. That also allows me to move the SSD and DVD/RW power connections from the motherboard directly to the Corsair PSU. Oh, the WiFi dongle that comes with it is useless (conflicts with the onboard video). I've also got a NVMe M.2 adapter coming so I can drop my 6 GB SSD into it (needs the PCIe 4x slot.. the black one). I'll still have 2 empty sata ports to plug in a couple other drives.... after I get the bigger PSU installed and finally Im gonna use the PCIe 1x slot for a WiFi/bluetooth Card. After thats pretty much maxed out and runs circles around my 10 core 1235U i5 notebook with 12 GB memory and 500 GB ssd. Even an older 4 core i7 w/32 GB RAM still SMOKES a 10 core i5 w/12 GB. My Video export is more than twice as fast with this older machine! I'll report back after the bigger PSU is installed... waiting on the adapter.

It does not have HDMI Ports, If you are going to upgrade the Video and do not get lucky with everything just working plug'n'play don't give up. The PCI slot on the MB will pump out 75watts and the 290w powersupply will power a card that does not need external power cables. (Nividia 1650 here). Took a day and a HDMI/DP adaptor but it's running great, quiet and no stuttering with the Mouse.

It is working fine. Only one problem. The back view in the add shows a board installed at the bottom for a display port (DP) and an HDMI port. In the "additional info" printed in the description, it also says those 2 ports are on the computer. My computer came without that board. I am keeping it anyway because my old monitor has a VGA "serial" port which this computer has. For my use, the picture quality on VGA is just fine. P.S.--You can also buy a VGA to HDMI adapter (cheap) if you must have HDMI. Be aware that a VGA output has NO audio so it will not pass through the adapter but if you are using a sound system, use the "audio out" jack to your amplifier. I hope this info helps.

Happy with my purchase. Also bought a GLOTRENDS PCIe card to increase SATA connections. It came with a html connector. Shipped in well done secure package. Amazon then sent this box in a larger box! A picture of TecnoCanada shipping box attached.

The board well but not, however! and it is a big however that if I knew then, I would have chosen a different computer because the form factor is not well arranged, it jams all wires and this results in the front plate USB port plate is not working, also I had to replace the power supply just to find out that the chassis is responsible for the computer not running well and the power switch Is also o defective. I am now getting angry with this computer and regretting its purchase. I had to convince my husband not to throw it out, and I had purchased for him. This is why I don’t usually like write a report until I can see how the product works past the three month deadline and perhaps longer. I am also writing this report for Dell computer because this designed is highly flawed. I bought it from Dell, because had prior good working experience with this brand until now. So you will now be receiving a bill for the power supply and Dell will get one for the case. I don’t except that they will honor this complaint and send me a refund. At least it will go on record and others may benefit from my report. I am not saying that Dell is junk, I just got a lemon. I purchased the item in in May 2020, and was hoping it would last longer than a year. It is a dawn good thing I can fix computers myself. So this is the story, and due to my computer skills, I usually keep them running well for at least five years and much longer. So now you are informed about my experience with this product. Be well in this time of pandemonium!

Solid system with an open slot for my 'family' backup drive. Not capable for Windows 11 upgrade due to processor - which in my mind is not a problem. W10 came ready to enter region and account info. Easily set up with a local user account rather than online account. Came with a 'warranty void if open' seal - which I had to cut in order to install my drive. No big deal.