External USB 2.0 3 in 1 Data Voice Dial Up Modem 56K V.92 V.90 CX93010 WIN7 Receive Send Fax on Computer with RJ11 Cable

Even though this comes with an installation software mini-CD, if you're using Windows 10, it's really just plug-n-play and works seamlessly with the built-in Windows Fax and Scanner application. It worked perfectly first time for me. For those of us who still need to send/receive old-fashioned faxes and either don't want to use an on-line service for this for security reasons (keep in mind that with on-line services your documents have to be uploaded to the service's system and that adds the chance for data theft) and/or don't want to pay monthly or annual fees, this device's one-time purchase price and ease of installation/use solve both problems. You DO need an old-fashioned landline, though. Fax machines don't work over cellular systems or voice-over-IP (an effect of how those work which the fax protocol could not have predicted when it was developed).

Once in a great while I need to send a fax out. Bought this 2 months ago. WOrks great! not sure if there is an easier way but I used the fax wizard on my old computer running windows 10 ( I discovered my cd drive was broken so i could not use the cd provided, not a problem) The modem is connected to PC usb port, the other end to my telephone landline with the phone cord they provided. I then scanned the needed document(s) and saved on desktop. I opened the fax wizard, created the coversheet and attached the previously scanned documents. Hit the send button and other end received the necessary docs and my business was completed! Saved me a trip to the fax store and I do not have to buy/store a fax machine for the rare times i need to fax.

The Unit works as it should, and Windows 7 and 10 both recognized and automatically installed the drivers. I had to access the drivers for my specific Win XP Virtual Machine. The software drivers disk is a small type and does not work in a slot loading drive. I did have to contact support more than twice to get the drivers emailed to me. In the end I wanted to comment in general and I would say learn form this example. Support was good but not easy. The system that I need this modem to program on suggested the HIRO MODEM as the only compatible modem but this one worked fine.

I am a USA customer. My old Caller-Id modem crapped out on me after 6 years so I was forced to go find another. Not an easy thing to do these days. All the modems out there are cheap and CLAIM to be CID compatible - but not all of them are. Plus finding driver support is virtually impossible. I can confirm that this modem was plug-n-play with my Windows 11 PC. Didn't have to download or install ANY drivers. Just plugged it into a USB port and it worked. Test one, passed. Test two is Caller ID: I can also confirm that the caller ID function of this modem works. I don't know about other countries, but here in the USA it displays name and number just like my old modem did. So test two passed. Final test is longevity of device. I can't speak yet as to this as I just installed it today. Much as I hate the fact that my old modem died - I did get 6 years out of it. A little low for my preference but not unreasonable, I guess. If this new one craps out on me in the next few months I will certainly be back to update this review. However, after a few weeks if I'm still happy with it I'm buying another to have as a spare. Save me the headache of evaluating whatever the flavor of the month modems are out there years from now when this one dies. So....no news here is good news. So far....I give it a "Buy" rating!

Had a thunderstorm storm and the thing shorted lol.

Package contained no installation instructions. Had drivers on small disc but was unable to load proper drivers. Several folders on disc with many drivers with no explanation of what to load. Had instructions in Word but didn't match info on disc. Box didn't have any part number that I could cross reference to any driver file. By trial & error tried to download several drivers, but when I tried to send fax all I got was error messages. Tried to contact vendor, but no luck. Amazon couldn't solve problem either, so I sent unit back.

This neat little device does a great job - once I got in running. there was no setup specifically for Windows 10 so I found one for Windows XP and that worked fine. I have used it successfully with no issues at all. Back to setting it up - this was a challenge. This modem comes with a mini CD which has several different installation programs and it was a matter of trial and error until I found the one that would work. A hard copy installation and operation manual should have been included and if well-written and easy to understand, would have really helped.

When I received the fax modem, I had hard time installing the driver. The support people were very responsive but they did not have the knowledge to resolve driver issue. Finally, I was able to get Windows 7 generic fax driver from MSFT site to make fax modem. Work. The reason I am giving stars is that the vendor refunded money without any questions and when I reached out again to pay for the product, I was told not to worry about the payment as I had to go through hoops. The product is good but one needs to have little patience.